01 Personal Information We Collect and How We Use It

When you visit or use our Site, we may collect Device Information, Order Information, and Contact Information — collectively referred to as "Personal Information."

A. Device Information

When you visit the Site, we automatically collect certain information about your device, including your web browser, operating system, IP address, general location, and time zone. We also collect information about the pages you view and how you navigate the Site.

We use this information to:

• Screen for potential risk and fraud
• Measure and improve the performance of our Site
• Better understand how visitors interact with our content and products

B. Order Information

To place a purchase, you will provide your name, billing and shipping address, payment information, email address, and phone number ("Order Information"). Depending on your payment method, a third-party payment processor will receive your payment details.

We use Order Information to:

• Fulfill and ship your orders
• Send order confirmations and invoices
• Communicate with you about your purchase
• Screen for potential risk or fraud
• Administer any promotions or giveaways you enter

C. Creating an Account

You may create an account on the Site. To do so, we collect your name and email address.

D. Contact Information

When you contact us through our contact form, email, newsletter signup, or blog comments, we collect your name, email, and any other information you voluntarily share.

• To respond to your questions and inquiries
• To send marketing newsletters if you have subscribed (see Section 5 to opt out)
• To administer promotions or giveaways
• To approve blog comments and prevent spam

02 Sharing Your Personal Information With Third Parties

A. Service Providers

We work with trusted third-party service providers who may access your Personal Information as needed to support our business. We require all service providers to treat your information as confidential and use it only for the specific services we have engaged them for.

B. Analytics

We collect device and location information to understand how our Site is used, measure performance, fix issues, and improve the customer experience.

C. Business Transfers

If Skin Soul Botanica is involved in a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction. We will make reasonable efforts to notify you if your information becomes subject to a different privacy policy.

D. Legal Disclosure

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

03 Cookies and Other Tracking Technologies

A. What Are Cookies?

A cookie is a small text file stored on your device by a website you visit. Cookies help us recognize returning visitors, remember preferences, understand Site usage, and keep you logged in.

B. Cookies Used on This Site

We use necessary cookies to keep the Site functioning and to remember your preferences. With your permission, we also use third-party cookies for analytics and payment processing.

C. Your Control Over Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. Questions? Email us at hello@skinsoulbotanica.com.

04 Do Not Track

We do not currently alter our data collection or use practices in response to Do Not Track signals from your browser.

05 Opting Out of Newsletters

To unsubscribe from our marketing emails, click the "unsubscribe" link at the bottom of any newsletter. Please allow up to 24 hours for the change to take effect. You may still receive transactional emails related to your orders or account.

06 Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies when you visit them.

07 Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements. To request deletion of your information, please contact us at hello@skinsoulbotanica.com.

08 Security

We take reasonable steps to protect your Personal Information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

09 Minors

Our Site is not directed to children under the age of 13, and we do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us at hello@skinsoulbotanica.com and we will delete it promptly.

10 Accessing and Updating Your Information

You may access, update, or correct your Personal Information directly through your account settings on the Site. If you are unable to do so, please reach out to us at hello@skinsoulbotanica.com.

11 Geographic Scope

Skin Soul Botanica ships and sells within the United States only. This Privacy Policy is intended for U.S. residents. If you are located outside the United States, please do not submit Personal Information through this Site.

12 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

13 Contact Us

For questions about this Privacy Policy or our privacy practices, please reach out: